A system that doesn’t fit what the business needs
After you buy a new system, the team carries on working in spreadsheets and WhatsApp, because it doesn’t fit the business.
Authorized partners · monday.com · CallMarker
Meet your organization’s outside technology team. We diagnose the processes, implement the right systems and stay close by, until they deliver results in practice.
Sound familiar?
After you buy a new system, the team carries on working in spreadsheets and WhatsApp, because it doesn’t fit the business.
You’re paying for ads and assuming the leads get handled. In practice a lead waits an hour and has already spoken to a competitor, or nobody calls back at all.
A great deal of time goes on manual, repetitive work carried out by a human rep, instead of running on its own, technologically.
Nobody sees what’s really happening in sales and service in real time, so decisions get made in the dark.
Our specialists implement systems that accelerate sales and service, here is what that means in numbers
The solution
Every business is different, so first we understand the processes, the budget and the goals, and only then pick the right tools from the kit and connect them together.
Want to know what fits your business?
Book a free scoping call// Why us
Most projects fail not because of the system, but because whoever implemented it never understood the business. We do not sell a closed technical project, we are an outsourced technology department that stays with you.
Scoping, understanding what the business needs, and only then architecture and solution.
Instead of hiring a CTO, a CRM specialist and an automation developer, tens of thousands of shekels a month, you get the whole capability, sized to what you actually need.
We are authorized, official partners of monday.com and CallMarker Elite Circle Platinum, so there is direct access to the most advanced tooling and support.
AI agents
We don’t deploy AI just because we can. We build it into a business process, and connect it to the CRM, telephony and automations you already run.
We build the agent firm guardrails and feed it only your business’s verified knowledge base. When needed, it hands the conversation to a human rep smoothly.
How it works
An introductory meeting, assessment and scoping, understanding the organizational processes, the sales and the service, and identifying where the bottlenecks are.
We design the solution: which tools, what data structure, and how it all connects, before touching a system.
We build, connect and roll out. Integrations, automations and AI agents, tested until everything runs cleanly.
We go live, then measure and improve. Clients who take the ongoing engagement continue with us in regular working sessions.
Customer Success
Most vendors sell a license and disappear. For us go-live is the starting point. For clients who take the ongoing engagement, our Customer Success team works with the business week to week.
We sit with the data, check what is working and what is not, and take apart whatever is stuck before it becomes a habit.
Adding automations, connecting new tools and features, and updating the system as the business grows and changes.
Following the lead from the moment it arrives through to close, and sealing every point where it drops.
Working with reps and managers until the system is how they work, not one more thing to fill in.
The ongoing engagement is a paid track, separate from the implementation. Stopping after go-live is a valid choice, we will tell you honestly which one fits you.
We have worked with businesses, companies and organizations across a range of sectors. On request we will connect you with an owner or manager in your field, to hear about the process and the results first-hand.
Request a reference in my fieldFAQ
Buying the license is the easy part. The difficulty starts afterwards: most systems sit empty because nobody scoped the process around how the business actually works, and nobody stays with the team until they adopt it. We bring the scoping, the implementation and the ongoing engagement, and the experience of 300+ implementations.
We start with an assessment. We understand your processes, sales and service, and only then recommend the tools: CRM, AI tools, automations or integrations, that fit your needs, budget and strategy. We’re not tied to one tool; we choose the right one for you.
Yes. Many clients start with a focused piece, a CRM rollout, a telephony connection, or an AI agent for lead management, and expand from there. We build in stages, with clear measurement of the improvement at each step.
Yes. A core part of any rollout is migrating your existing data, customers, leads, activity history, cleanly and in an orderly way, so nothing is lost in the move.
Yes, it’s one of our core specialties. We connect the CRM (such as monday.com) to the telephony system (such as CallMarker) and to WhatsApp, so every call, message and lead status updates automatically in one place.
A chatbot follows a limited decision tree. An AI agent is built on advanced language models, it understands natural language, holds a free-flowing conversation, answers from the business’s knowledge base, and performs real actions like updating the CRM and booking meetings.
Regular working sessions analyzing trends and reviewing performance, optimization of automations and processes, rollout of new features and development, and real-time problem solving, until the system is fully adopted by the team. This is a paid track, separate from the implementation itself.
Yes. On request we will connect you with an owner or manager in your sector, who can tell you first-hand about the process they went through with us and the results.
So we can work out together how technology can give you an edge