SoftWiz Help Desk

Support and service desk

Our specialists are here to make sure your working environment, from monday.com and CallMarker through to your automations and AI systems, runs at full efficiency, without interruptions.

Open a service ticket

The best route for ongoing projects, development requests, or wider changes to your system architecture. Fill in the form and we will come back to you during business hours.

So we can handle your request as fast as possible, please include:

  • The system involved (for example: a dialer fault, an automation change in monday.com).
  • A short, precise description of the problem or the business goal.
  • A link to the specific page, and screenshots showing the request.

Available Sunday to Thursday, 09:00–18:00. Outside those hours we will come back to you with a solution as soon as we can.

By submitting this form you agree to be contacted by SoftWiz.

Need help right now?

The button opens a direct WhatsApp chat with our technical team. You can attach screenshots, notes and links for a faster answer.

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Direct channels

Other ways we can help

Knowledge Center and training

Forgotten how to do something? The Knowledge Center has step-by-step guides, tips and videos covering the solutions we implemented.

Go to the Knowledge Center

Our partnership does not end at implementation. SoftWiz is here to give you technical peace of mind, and to make sure your organization keeps moving forward.